Shipping Policy

1. Order processing time

Orders are processed and handed over to our courier partners within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day. During sale periods or festive rushes, processing may take up to 3 business days.

2. Delivery timelines

• Metro cities and major towns: 3–5 business days from dispatch
• Rest of India: 5–8 business days from dispatch
• Remote or difficult-to-service pin codes may take a little longer, and we'll let you know if that's the case for your address

These are estimated timelines, not guarantees — actual delivery depends on your location and the courier partner servicing it.

3. Shipping charges

We offer free shipping on all prepaid orders above ₹499. Orders below this value carry a flat shipping fee, shown at checkout before you pay.

4. Order tracking

Once your order ships, you'll receive a confirmation with a tracking link by email and/or SMS. You can use this to follow your package's journey until it reaches you.

5. Delays beyond our control

Occasionally, deliveries are delayed due to weather, regional disruptions, courier network issues, or peak-season volumes. We work with our courier partners to minimise these delays and will keep you informed if your order is significantly delayed.

6. Undelivered or returned shipments

If a package is undelivered because of an incorrect or incomplete address, the recipient being unreachable, or a delivery being refused, it may be returned to us. In such cases, we'll reach out to arrange re-shipment; additional shipping charges may apply for the second attempt.

7. International shipping

At this time, we ship only within India. We hope to expand this in the future — follow us on our social channels for updates.

8. Questions about your shipment